Job Description
Job Details Level Experienced
Job Location Central - Houston, TX
Position Type Full Time
Education Level 4 Year Degree
Travel Percentage Up to 25%
Job Shift Any
Job Category Case Management
Description Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
Join the St. Michael's Home for Children's team as a Bilingual Assistant Lead Case Manager! The Assistant Lead Case Managers are a critical part of the service delivery team, especially in assuring that the children's needs are being met and individualized for each minor. The Assistant Lead Case Manager is responsible for assisting the Lead Case Manager in ensuring that weekly case management services are provided to the minors residing at the St. Michael's Home for Children program and that efforts are concentrated on safe and timely releases. The Assistant Lead Case Manager will ensure that the children are being assessed and placed appropriately. Also, the Assistant Case Manager provides administrative oversight for the SMHC case management team's responsibilities, including ensuring productivity and quality assurance targets/goals. The Assistant Lead Case Manager will also be responsible for the timely completion of daily, weekly, monthly, and quarterly reports.
New hires are eligible for a sign-on bonus, which will be paid out in two installments. The Expertise We Are Looking For The
Expertise We're Looking For
- You have a Bachelor's degree in the behavioral sciences, human services or social services fields
- You have two (2) years of experience in case management.
- You have one (1) year of experience in ORR Shelter or working in the child welfare field working with adolescents in a social setting.
- You are Bilingual in English and Spanish
The
Skills and Assets You Bring, and More
- You have data entry accuracy and excellent proofing capability.
- You have the ability to work under pressure and manage multiple deadlines concurrently required.
- You have knowledge and experience with Word and Excel spreadsheet and word processing programs required.
- You have strong verbal and written communication skills required.
- You have the ability to handle and maintain confidential information.
- You have experience with MS Office Suite (Word, Excel, and Access).
- You have the ability to work in a diverse and multidisciplinary environment in the community. Clear understanding of culturalsensitivity and implications for practice.
What you
Deliver - You will ensure that weekly case management services are provided to the minors residing at the St. Michael's Home for Children program and that efforts are concentrated on safe and timely releases. Ensure that children are being assessed and placed appropriately while in care and aftercare services. Ensure case management services are being provided, including communication with family and identified sponsors and appropriate entities focused on children's release. All case management services to children and families follow professional licensing standards, agency standards, accreditation standards, ORR requirements, and HIPAA. Direct client service delivery includes but is not limited to the following case management duties: conducting assessments in person or on the phone, developing and implementing treatment plans, assessing risk and safety needs for possible sponsors regarding home studies or follow-up services, and providing appropriate referrals.
- You will assist with data entry tasks associated with tracking measurable outcomes and management of staff performance. Completes necessary daily, weekly, monthly, quarterly, and annual reports.
- You will participate in on-call rotation for the facility and routinely attends training opportunities as required by the program and professional license.
- You will manage and facilitates an individual caseload of 4-5 client cases and maintains documentation compliance. Completes documentation of client progress within required timeframes; maintains client records following regulatory and agency standards.
- You will train new case managers and staff. Assist with managing, developing, and updating documentation of services rendered. Offers guidance and recommendations during weekly staffing of cases with treatment team members. Contributes to the development of on-going discharge planning for clients as their case develops for release from St. Michael's Home for Children Program. Ensures the SMHC case management team meets all documentation requirements.
- You will attend stakeholders meetings hosted by ORR and appointments as needed through ICE, private attorneys, and consulate officials to coordinate services.
- You perform other duties as required by supervisor.
This is a full-time position with a schedule that includes weekends, holidays, and a 24/7 operational environment. Flexibility in working hours and a commitment to being available during non-traditional hours is essential for this role. Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.
Job Tags
Holiday work, Full time, Relocation bonus, Shift work,