You will also be responsible to: Monitor and analyze Splunk infrastructure to ensure optimal performance. Manage Splunk administration to ensure seamless service delivery operations. Provide expert technical guidance and support to project teams throughout the implementation lifecycle. Conduct rigorous system testing and troubleshooting to optimize the performance of service delivery solutions. Collaborate effectively with cross-functional teams to ensure the seamless integration of Splunk and Microsoft Azure Administration.
Job Description
You Are:
A Service Delivery Ops Analyst. You will be responsible for ensuring the smooth functioning of service delivery operations. Your day-to-day activities will involve monitoring and analyzing Splunk infrastructure, managing Splunk administration, and providing expert technical guidance and support to project teams. You should have advanced proficiency in Splunk and Microsoft Azure Administration, as well as advanced proficiency in Splunk Infrastructure Monitoring. You will also be responsible to:
* Monitor and analyze Splunk infrastructure to ensure optimal performance.
* Manage Splunk administration to ensure seamless service delivery operations.
* Provide expert technical guidance and support to project teams throughout the implementation lifecycle.
* Conduct rigorous system testing and troubleshooting to optimize the performance of service delivery solutions.
* Collaborate effectively with cross-functional teams to ensure the seamless integration of Splunk and Microsoft Azure Administration.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
Onsite office location is Florham Park, NJ
Qualification
What You'll Need:
* Minimum 3 Years of IT experience and relevant experience in deployment/run support of Splunk, monitoring tools and Infrastructure support.
* Experience managing and administering Splunk infrastructure, including deployment, configuration, and maintenance of Splunk components such as indexers, forwarders, search heads, and clusters.
* Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
* Experience monitoring Splunk environment health and performance, troubleshoot issues, and perform necessary upgrades and patches.
* Experience analyzing report data to identify patterns, trends, and areas for improvement in service delivery processes.
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus if you:
* Possess certifications in Splunk or Cloud technologies
* Willingness to accommodate shifts and provide on-call support.
* Bachelor's degree in computer science, Information Technology, or related field
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $22.26 to $49.33
Colorado $22.26 to $42.64
District of Columbia $23.70 to $45.38
New York $20.63 to $49.33
Maryland $20.63 to $39.47
Washington $23.70 to $45.38
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