Senior Product Designer- Global Markets Credit
Toronto, ON (Hybrid)
6 Month Contract with possible extension
Job Description
Key Responsibilities & Expectations
Complex Transaction-Based Systems (B2B / Employee-Facing Tools)
• You're expected to design tools used by employees or businesses, not general consumers.
• These tools likely involve dense data, multi-step workflows, and critical actions (e.g., approving loans, managing credit, underwriting decisions).
Complex Workflows & Feature-Dense Applications
• The role involves applications with a lot of features and sophisticated user journeys.
• You need to make sense of complexity, simplifying it for users without removing necessary functionality.
Domain Expertise in Lending and Credit (Preferred)
• Not required, but having experience in banking, lending, or credit products (e.g., loan origination, credit underwriting platforms) is a strong plus.
• Helps with understanding jargon, compliance considerations, and user needs quickly.
Skills & Capabilities
Communication & Storytelling
• You'll need to clearly articulate your design work to various audiences: stakeholders, engineers, executives.
• Storytelling framework should cover:
o Context: What the project is about
o Problem: What business or user need it addresses
o Process: How you approached it (research, ideation, testing)
o Solution: The design outcome
o Impact: Business/user outcomes, metrics
Design Rationale & Heuristic Thinking
• You're expected to use principled reasoning in design decisions (not just aesthetics or opinion).
• Should be fluent in Nielsen's 10 Usability Heuristics and apply them in your design critiques and decisions.
End-to-End Design Leadership
• You’re not just pushing pixels—you’ll:
o Lead workshops to gather business/user requirements
o Translate needs into user flows, wireframes, and UI
o Deliver developer-ready designs and support implementation
Self-Sufficiency
• You’ll be largely autonomous and need to be proactive.
• Will report into a Design Lead or Director but won’t have daily handholding.
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