Job Description
Amicalola Falls State Park & Lodge is looking for a Host/Hostess for our beautiful Cascades Restaurant!
Under the direct supervision of the F&B Manager/Supervisor this position makes reservations, greets guests and handles all transactions.
$13/hour
To perform the job successfully, an individual should perform the following essential functions of the position:
• Upon arrival, check restaurant for proper set-up
• Fills out floor plan by checking station rotation chart. Posts floor plan at host stand
• Seats guests following a rotation of stations, issues menus
• Removes extra silverware from table when appropriate
• Records number of guests on guest flow chart per station
• Assists in bussing tables and re-seating as directed by restaurant manager or supervisor
• Performs cashier duties while receiving check and money in a hospitable manner
• Follows all accounting procedures and standards in handling transactions
• Greets guests who are leaving, inquiring about their experience and inviting them back
• Calls Manager or Supervisor in cases of guest dissatisfaction
• Effectively operates point of sale (POS) machine
• Accurately takes restaurant reservations
• Answers phone adhering to the standards of phone etiquette
• Keeps area clean and stocked with needed supplies
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