Job Description

Job Description

Job Description

Exciting. High-energy. Rewarding.

Outreach is seeking a qualified Part Time Administrative Assistant to work in our Outpatient Program located at 452 Suffolk Ave, Brentwood, NY 11717. The Administrative Assistant frequently functions as first contact between the Agency, potential clients and community neighbors and endeavors to project a welcoming and non-threatening reception in these contacts, as well as providing an appropriate referral for potential clients. The schedule for this position is Evenings Mon 6 pm to 9 pm, Tues through Friday 5 pm to 9 pm. Flexibility is preferred as well as Spanish.

What You Will Do:

• Providing information regarding services, conducting phone screening, recording information in the intake book. Interacting with referral sources, clients and staff in a professional, ethical and caring manner.
• Answering/screening incoming phone calls; welcoming and screening visitors; maintaining reception area appearance; maintaining knowledge of staff schedules.
• Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log.
• Collecting client fees, issuing receipts and recording information in the computer. Collecting all Medicaid client cards on a daily basis and swiping card using Medicaid machine. Reporting any benefit denials to appropriate staff.
• Maintaining efficient and understandable filing system for administrative and clinical records; updating filing system on a periodic basis. Ensuring charts are well organized.
• Maintaining a supply of forms and pre-arranged intake folders. Disassembling charts of discharged clients and files appropriately.
• Inputting all daily client activity and client demographic information in the computer.
• Monitoring the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc.
• Scheduling medical, psychiatric and intake appointments for clients as needed.
• Assisting in safeguarding clients’ confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2.
• Assisting in the maintenance and order of office and toxicology supplies.
• Assisting in maintenance of the physical plant; reporting needed repairs in a timely manner; responding appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety.

• Minimum of High School Diploma or GED.
• Self-motivated with excellent communication, organizational and phone skills, with the ability to multi-task and work independently.
• Computer literate, experience in data entry & functional knowledge of related computer software
• Spanish Speaking Preferred
• Must be able to work the required schedule outlined below.

The schedule for this position is: The schedule for this position is Evenings 5-9pm.

At Outreach, we enjoy a strong work-life balance, excellent benefits, and ongoing professional training. Our enthusiastic employees love what they do and the positive impact they make every day. Outreach embraces diversity and promotes a workplace in which individual differences are recognized, appreciated and respected.

Our employees are the reason Outreach ranks among the most respected health and human services providers in New York City and Long Island. In fact, we have been named one of the “Best Companies to Work for in New York” a total of nine times since 2010.

Communities throughout Queens, Brooklyn and Long Island turn to Outreach for a vast array of treatment and training needs. We customize our services to increase our access to a wide range of individuals and groups including Families, Justice System, Aspiring Professionals, EAPs/MAPs and Community Members. Outreach’s treatment services are licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) and employ best practices in line with the Substance Abuse and Mental Health Services’ (SAMHSA) indicators of quality treatment.

An EEO employer, we enjoy exceptional workforce retention – many of our employees have been with Outreach for 10 years or more, some starting as part-timers and now working in full-time senior management.

Adding to our outstanding benefits, some members of Outreach’s clinical and professional staff may be eligible for student loan forgiveness and repayment plans for persons working in public service, education, and health care, including the federal Public Service Loan Forgiveness (PSLF) Program, Income-Driven Repayment (IDR) Plan, or the New York State Licensed Social Worker Loan Forgiveness (LSWLF) Program. Outreach’s NYC outpatient programs are also approved for the National Health Service Corps (NHSC) Substance Use Disorder Loan Repayment program, for eligible clinicians.

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