We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders.
Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Responsibilities: .
Identifying customers' nee
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Following procedures and policies.
Meeting sales objectives.
Requirements :
Strong telephone etiquette.
Familiarity with CRM tools.
High school diploma or equivalent.
Experience in customer service.
Excellent communication skills.
Ability to manage multiple tasks at once.
High school diploma or equivalent.
Experience in customer service.
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