Customer Service at The Ups Store Job at The Ups Store, Palatine, IL

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  • The Ups Store
  • Palatine, IL

Job Description

Job Description

Job Description

The Ups Store in Palatine, IL is looking for one customer service to join our team. We are located at 738 E Dundee Rd, Palatine, IL 60074. Our ideal candidate is a self-starter, motivated, and engaged.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customer, UPS Store team members, and leadership.
  • Takes ownership of customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Follow and understand quality guidelines
  • Processing and packing of customer merchandise for shipping
  • Production, coordination, quality review and completion of customer print jobs

Qualifications

  • Friendly attitude even when dealing with disgruntled employees
  • Responsible and proven ability to maintain scheduling commitments
  • Ability to problem solve quickly concerns customers may have
  • Good communication skills with customers

We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00/hour.

About The Ups Store: The Ups Store is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

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Job Tags

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