Job Description
The Applications Engineer reports to the General Manager or National Service Manager and is responsible for sales and customer support. This includes before sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Prtiner. Maintain integrity and ethics in all actions and conversations with customers.
Essential Duties and Responsibilities:
Essential Duties:
Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts. 35%
Perform machine demonstrations to customers, including programming and analyzing results. 20%
Provide on-site and off-site machine operation classes and training to new customers. 15%
Provide customers with continued technical support on machine setup, programming and operations. 20%
Use analysis and testing to assist customers in identifying machine problems and finding solutions. 5%
Coordinate weekly application work schedule with Application Manager. 4%
Participate in industry trade shows. 1%
Non-Essential / Marginal Responsibilities:
Non-Essential Duties:
Help maintain the appearance of showroom and sustain machinery in demonstration ready condition. As needed
Education, Experience and other qualifications:
1. High School Diploma required.
2. 5 – 7 years of hands on Sinker EDM and Wire EDM experience, including programming, setup and machine operations preferred.
3. CAD/CAM training preferred.
4. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.
5. Detail-oriented and able to get work completed in a manufacturing environment.
6. Self-motivated, able to work with little or no supervision and to calmly handle stressful situations.
Decision-Making Responsibility:
1. Make independent decisions regarding machine programming for test cuts and demonstrations. - 20% of time
2. Make independent recommendations to customers regarding machine setup, operations and support. – 60% of time.
3. Make recommendations to sales staff, distributors and higher management in relation to test cuts, demonstrations and trade shows. – 20%
#ZR
...Environment~ Long term co workers and friendly environment What will you be doing?~ Strip and prepare various surfaces for painting, using various types of media blasting, sanding and/or scraping What do you bring? Positive, can-do attitude Experience...
We are currently hiring experienced private investigators in the state of Maryland. Part time and Full time investigators will be considered... ...part of our industry. We are looking for investigators with experience conducting surveillance on insurance claims to include...
...capitalizing on the strengths of each geographic location. #LIHybrid POSITION SUMMARY The Senior Clinical Research Associate (Sr CRA) will independently manage all clinical aspects of a small to medium-sized clinical study or, with supervision, assume significant...
Tri-Starr Talent is seeking Leasing Professionals with apartment leasing experience to support one of the Opportunity Homes San Antonio properties. Schedules available: Monday-Friday 8:00am-5:00pm or Monday-Friday 8:30am-5:30pm, Saturday 9:00am-2:00pm Job Duti... Tri-Starr...
...small to mid-sized projects involving controls programming and electrical installation. Coordinate with customers and end users (TSA, airports, etc.). Provide leadership and remove obstacles to ensure project team success. Support senior project managers on larger...