Account Manager Job at eCommerce Scaling Secrets, Miami, FL

WlpIeUdtb2ZUOTVsQXIweGx4OFYxa0M1Mnc9PQ==
  • eCommerce Scaling Secrets
  • Miami, FL

Job Description

Job Description

Job Description

Salary:

Founded in 2018, eCommerce Scaling Secrets is the largest community of intermediate-advanced eCommerce entrepreneurs and brand owners. We help eCommerce entrepreneurs grow revenues/profits and find unique scalable advantages in a competitive market.

Role:

This individuals primary role and responsibility is to provide expert assistance to clients, guide clients through the program, and help them scale their business. We will rely on you to identify pain points with clients before they become issues and turn into unhappy clients. You will manage the entire lifecycle of the client and be their main point of contact, assisting them in any way they need to reach their goals.

PRIMARY RESPONSIBILITIES:

The Account Manager's responsibilities include but are not limited to:

  • Manage 40-60 clients for their entire lifecycle in the program
  • Offer support to clients via Zoom calls and messaging support
  • Consistently touch base with clients throughout their journey in the program
  • Track all client communication timely and accurately in HubSpot
  • Assist in the evolution of the client lifecycle to develop a streamlined and structured program

REQUIREMENTS:

  • 1+ years of relevant customer service, support, and administrative experience
  • A client-first mentality that demonstrates exceptional customer service delivery
  • Strong desire and enjoyment in building and maintaining high-touch relationships with clients
  • Able to maintain a positive attitude through all types of situations
  • Strong ability to adapt and make ongoing adjustments through a coachable attitude
  • Willingness to be flexible with necessary duties in a rapidly expanding company
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Candidate must be able to multitask and keep up with various tasks at a given time
  • Able to effectively manage time and prioritize tasks
  • Works well in a team environment with a positive attitude and a strong willingness and desire to help others
  • Proactive approach to client and team communication

TOOLS WE USE:

  • Efficient with Facebook & Facebook Business Manager
  • Hubspot - all aspects
  • Zoom
  • Kajabi
  • Google Suite
  • Discord

APPLY TO THIS POSITION HERE:

Job Tags

Flexible hours,

Similar Jobs

Global Crossing Airlines

Crew Scheduler Job at Global Crossing Airlines

 ...Job Description Job Description Job Title: Crew Scheduler Reports To: Asst Manager Crew Scheduling Location: MIA Headquarters...  ...duty time limitations and training qualifications. Monitor flight duty and rest activity to ensure Crewmember legality and rest... 

Doodle Deliveries

Amazon Delivery Associate Job at Doodle Deliveries

 ...Amazon Delivery Service Partners is seeking bright, motivated, hardworking individuals to fill Contracted Delivery Associate / Driver positions. No experience is needed. Apply today to schedule your in-person interview with Amazon Delivery Service Partners. We're... 

Siemens Energy

Manufacturing Engineer - CNC Programmer Job at Siemens Energy

 ...guidance to support shop floor and assist with coordination for manufacturing parts. This ME/ CNC Programmer will generate CNC programs...  ...required preferably in Manufacturing, Mechanical, Aerospace, or Industrial Engineering equivalent experience may be considered in lieu... 

DataAnnotation

Software Developer Job at DataAnnotation

 ...must be able to explain how your solution solves the problem. As part of the application process, you will be asked to complete an...  ...0 hours per week, up to 40 hours. Benefits: This is a full-time or part-time REMOTE position Youll be able to choose which projects... 

ASP Web Solutions

Navy Readiness Support Specialist, Norfolk, VA - Hybrid Option Job at ASP Web Solutions

 ...SECRET SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION Navy Readiness Support Specialist, Norfolk, VA Skills & Abilities:...  ...and Engagement Division support andcooperate with military and civilian members of the staff. Familiar with Navy Readinesspriorities...